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Terms & Conditions

1.  Introduction

1.1.      This document (together with any documents referred to in it) tells you the terms and conditions (the 'Conditions') upon which we will sell the Goods listed on this website (the 'Website') to you.

1.2.      Before confirming your order please:

1.2.1.         Read through these Conditions and in particular our cancellations and returns policy at clause 12 and limitation of our liability and your indemnity at clause 17

1.2.2.         Print a copy for future reference

1.2.3.         Read our privacy policy regarding your personal information

1.3.      By ordering any of the Goods listed on thisWebsite, you agree to be legally bound by these Conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.

1.4.      We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Yourcontinued use of the Website (or any part thereof) following a change shall bedeemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.

2.  About us

2.1.      This Website is owned and operated by NakenInteriors Ltd ('we'/'us'/'our'), a limited company (trading as, registered in England and Wales under company number: 07869019 having our registered office at Unit 7 Becks Green, Becks Green Lane, Ilketshall St. Andrew, Beccles, Suffolk, NR34 8NB. Our VAT Number is: 129932881.

2.2.      Our telephone number is 01986 781663.

3.  Communications

3.1.      You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

3.2.      We will contact you by email or provide you with information by posting notices on our Website.

4.  Overseas orders

4.1.      Our Website is only intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).

4.2.      We can, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order in case these costs are not acceptable.

4.3.      Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

4.4.      If we agree to supply any goods ordered from the Website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

4.5.      You must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

5.  Registration

5.1.      When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.

5.2.      By registering on the Website you undertake:

5.2.1.         That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true,accurate, current and complete in all respects

5.2.2.         To notify us immediately of any changes to the information provided on registration or to your personal information

5.2.3.         That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision

5.2.4.         To only use the Website using your own username and password

5.2.5.         To make every effort to keep your password safe

5.2.6.         Not to disclose your password to anyone

5.2.7.         To change your password immediately upon discovering that it has been compromised

5.2.8.         To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them

5.3.      You authorise us to transmit your name, address and other personal information supplied by you (including updated information)to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.

6.  Eligibility to purchase from the Website

6.1.      To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must:

6.1.1.         Be 18 years of age or over

6.1.2.         Be legally capable of entering into a binding contract

6.1.3.         Provide full details of a delivery address in the United Kingdom or the European Economic Area (if you reside in the EEA)

6.2.      If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.

7.  Price

7.1.      The prices of the Goods are quoted on the Website.

7.2.      Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified.

7.3.      Unless otherwise stated, the prices quoted include VAT but exclude delivery costs (in the case of goods) which will be added to the total amount due from you. Details of our delivery charges can belocated on our Website.

7.4.      We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery or performance of our obligations to you or the expiry of the Cancellation Period in clause 12.2 whichever is later.

8.  Payment

8.1.      Payment can be made by any major prepay, creditor debit card or through an electronic payment account as explained on the order form.

8.2.      By placing an order, you consent to payment being charged to your prepay/debit/credit card account or electronic payment account as provided on the order form.

8.3.      Payment will be debited and cleared from your account before the dispatch of the Goods to you.

8.4.      When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.

8.5.      By accepting these Conditions you:

8.5.1.         Undertake that all the details you provide to usfor the purpose of purchasing the Goods are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Goods ordered

8.5.2.         Undertake that any and all Goods ordered by you are for your own private or domestic use only and not for resale

8.5.3.         Authorise us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention

8.6.      We shall contact you should any problems occur with the authorisation of your card.

8.7.      We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.

9.  Order process and formation of a contract

9.1.      All orders are subject to acceptance and availability. If any Goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.

9.2.      Any order placed by you constitutes an offer to purchase the Goods from us.

9.3.      All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.

9.4.      You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.

9.5.      You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Goods ordered by you from the Website.

9.6.      A contract between you and us (the 'Contract') incorporating these Conditions will only subsist after we have debited your payment card and have confirmed that we have dispatched the Goods We will send you an email to confirm this (a 'Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to purchase from us. The Contractwill be formed when we send you the Confirmation Notice (whether or not youreceive it).

9.7.      The Contract will relate only to the Goods stated in the Confirmation Notice. We will not be obliged to supply any other Goods which may have been part of your order until we have sent you a separate Confirmation Notice relating to it.

9.8.      You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.

9.9.      You will be subject to the version of our policies and Conditions in force at the time that you order the Goods from us, unless:

9.9.1.         Any change to those policies or these Conditions is required to be made by law or governmental authority

9.9.2.         We notify you of any change to our policies orthese Conditions before we send you the Confirmation Notice, in which case, weare entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven calendar days of receipt ofthe Confirmation Notice

10. Delivery

10.1.   The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address, but please note that extra documentation may be needed to comply with such orders.

10.2.   We employ professional carriers. Nevertheless, you must examine the Goods on arrival. If you are asked for your signature on delivery, you must examine the Goods before signing for them.

10.3.   All Goods must be signed for by an adult aged 18 years or over on delivery.

10.4.   Any dates quoted for delivery of the Goods areapproximate only. If no date is specified then it will take place within 30 days of the date of the Confirmation Notice, unless there are exceptional circumstances.

10.5.   We will not be liable for any delay indelivering the Goods, however caused.

10.6.   The Goods may be provided in instalments.

10.7.   For Christmas deliveries, we recommend that you check our Website for the last date of delivery. We will endeavour to dispatch all Goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.

11. Risk and title

11.1.   The Goods will be at your risk from the time of delivery.

11.2.   Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.

12. Cancelling your Contract and returns

12.1.   Cancelling before receiving a Confirmation Notice

12.1.1.      You may cancel your order for the Goods at anytime prior to receiving a Confirmation Notice from us by notifying us of yourdecision to cancel.

12.1.2.      You may notify us by sending us an email to [email protected] or a letter to Unit 7 Becks Green, Becks Green Lane, Ilketshall St. Andrew, Beccles, Suffolk, NR34 8NB quoting your name, address, the name or a description of the Goods and your order reference number.

12.2.   Cancellation after receiving a Confirmation Notice

12.2.1.      You may cancel this Contract at any time before the expiry of 14 calendar days after the day you received the Goods (the'Cancellation Period') by notifying us of your decision to cancel

12.2.2.      You may notify us of your decision to cancel bysending us by email to [email protected] or by post to Unit 7 Becks Green, Becks Green Lane, Ilketshall St. Andrew, Beccles, Suffolk, NR34 8NB        the fully completed cancellation form found onthe Website, or        a statement of your name, address, the name or a description of the Goods and your order reference number.

Return of Goods

12.2.3.      Upon receiving notice of your cancellation, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then return the Goods to us without delay and at the latest within 14 days of notifying us of your cancellation.

12.2.4.      You must return the Goods at your own risk and at your own cost unless we offer to pay the cost of return. We reserve theright, at our option, to collect the Goods from you. If we wish to collect the Goods we will notify you of when we will collect them. We may charge you for the cost of collecting the Goods and may deduct this from any sum owed by us to you.

12.2.5.      You must return the Goods to us in the same condition in which you received them with the original packaging and the original invoice.

12.2.6.      If the value of the Goods is reduced as a result of your handling of them beyond what is necessary to determine the nature, characteristics or functioning of the Goods, we will be entitled to claim this reduction in value from you and to deduct it from any money which you have paid us.

12.3.   Refunds on cancellation

12.3.1.       So long as you are entitled to cancel and have complied with your obligations under clause 12.2, we will refund you the balance of the price and any standard delivery costs you paid to us after deducting:        any reduction in the value of the Goods; and        any cost to us of collecting the Goods.

12.3.2.      Unless we have agreed to collect the Goods from you, we will refund you the sum in clause 12.3.1 within 14 days after the earlier of:        the day on which we receive the Goods back from you, or        the day on which you supply evidence to us that you have sent the Goods back to us.

12.3.3.      If we have agreed to collect the Goods from you, we will refund you the sum in clause 12.3.1 within 14 days of our receipt of your cancellation notice.

12.4.   Exception to the right to cancel

12.4.1.      You will not have a right to cancel in the following situations:        The Contract is for goods which are bespoke or have been personalised or which may deteriorate (such as food)        The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us        The Contract is for the supply of alcoholic beverages where their value is dependent on fluctuations in the market which cannot be controlled by us, we have agreed the price and we can only deliver after 30 days        The Contract is for the sale of land orfinancial services        The Contract is for rental of accommodation for residential purposes        The Contract is for construction or conversion of buildings        The Contract is for the sale of goods by public auction which bidders may attend in person        The Contract is for accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities where there is a specific date or period for performance        The Contract is for the supply of sealed audio or video recordings and co

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